A well-known UK organisation had lost touch with its audience and its staff. Their message had become muddled and they struggled to explain their purpose with confidence or consistency.

We helped uncover what truly made them different. We reframed their core narrative and developed key messages that resonated with both staff and external audiences. We also trained leaders to tell the story well.

The new brand story re-energised internal teams and reconnected the organisation with its audience. Their messaging became clearer, bolder and more confident across all channels.

Senior Communications Director, Global Non-Profit